Terms and Conditions
Welcome to Nena Beaux. By placing an order through our website, you agree to the following terms and conditions.
1. Orders
• All orders are subject to product availability and order confirmation
• We reserve the right to cancel or refuse any order if necessary.
2. Pricing
• All prices are listed in Indian Rupees (₹).
• Prices may change without prior notice.
3. Shipping
• Orders are processed within the stated processing time.
• Delivery times may vary depending on your location and courier service.
• Nena Beaux is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances.
4. Returns & Exchanges
• We offer a 7-day return and exchange policy only for defective, damaged, or incorrect products.
• Products must be unused, unwashed, with original tags attached, and returned in their original packaging.
5. Refunds
• Any issue with your order must be reported within 24 hours of delivery
• Refunds or replacements will be processed only after verification.
6. Product Information
• We strive to display product colors and details accurately. However, slight variations may occur due to screen settings and lighting.
7. Custom Orders
• Customized or personalized products cannot be returned or refunded unless they arrive damaged or incorrect.
8. Customer Responsibility
• Customers are responsible for providing accurate shipping and contact information.
• Nena Beaux is not responsible for failed deliveries caused by incorrect details provided by the customer.
9. Intellectual Property
• All images, logos, product designs, and website content are the property of Nena Beaux and may not be copied or used without written permission.
10. Contact UsIf you have any questions regarding these Terms & Conditions, please contact us through our website, email, or WhatsApp.